IHR 35900 Performance Management/ Performance Appraisal Systems

Performance appraisal is mandated by the Civil Service Reform Act. This course examines its basic elements, including goal setting, writing behavioral objectives, individual and organizational performance measurement, coaching and counseling, and productivity improvement among both unionized and non-unionized employees. Specific emphasis will be placed on reward systems and methods of positive discipline.




Offered at St. Charles, Westport, North County and Belleville locations every term. All other locations intermittently.