HCA 55100 Quality Improvement and Management in Healthcare Organizations

This course reviews the current healthcare system, history of quality, and quality issues specific to health care industry. Students will discuss the integration of quality into the strategic planning process. Students will understand the strategic role of quality in the American health care system. Students will learn domains and dimensions of quality and their integration into operational activities into the healthcare organization and a structured approach for reporting quality performance at multiple levels of the organization Students will learn that there are parallels between financial performance and quality performance management. Lab fee may be required.