IHM 55300 Quality and Strategy in Healthcare Organizations

This course reviews the current healthcare system, history of quality, and quality issues specific to health care industry. Health care organizations are under regulatory and financial pressures to improve the quality of care they deliver. Students will discuss the integration of quality into the strategic planning process. Students will understand the strategic role quality in the American health care system.  Students will learn domains and dimensions of quality and their integration into operational activities into the healthcare organization. Learn a structured approach for reporting quality performance at multiple levels of the organization Students will learn that there are parallels between financial performance and quality performance management.

Credits

3