University Policies

Abuse of Student Portals

Any student who gains unauthorized entrance to another student’s portal, makes changes to another student’s schedule via the student portal, or otherwise tampers with or compromises private or privileged communications will be expelled from Lindenwood University. Additionally, such actions will be brought to the attention of law enforcement officials and may be prosecuted through the legal system.

Filing a Grievance

The university has specific grievance procedures related to grade appeals, financial aid, and other academic or financial policies specifically outlined in this catalog. If a student has a grievance that falls outside of the established policies, a student may submit a formal complaint to the student ombudsperson at complaints@lindenwood.edu. More information about the current complaint procedures can be found at https://www.lindenwood.edu/about/consumer- information/student-right-to-know/student-complaint- procedure/.

Lindenwood University shares information from students’ formal written complaints with the Higher Learning Commission as part of its normal accreditation process. This information is shared in such a manner as to shield the individual identities of all complainants. No letters or documents revealing the identities of individual complaints will be shared without the expressed written permission of the complainants.