Student Support Services and Resources
In addition to ongoing support in these areas, your Student Success Coach will connect you with various resources as needed to keep you on track with your academic and professional goals. Support can include the following:
- Library and Academic Resources Center
- Writing Center
- Tutoring Services
- Career Services
- Technical Support
- Disability and Accessibility Services
- Wellness and Counseling
- Student Online Academic Resources
- Student Advising and Support Services (SASS) and Student Ombudsperson
Library and Academic Resources Center
The Lindenwood University Library provides a variety of online services to all students. The library subscribes to more than 90 online databases that are accessible through the library’s website. A number of the databases provide full-text access to research materials. In addition to the databases, the library has purchased supplementary electronic tools that easily facilitate navigation of these online resources. A valid student ID is also required to access the library’s databases.
Additional services available through the Library and Academic Resources Center include access to reference librarians via email, by telephone, or chat. For more details, students may contact the library at library@lindenwood.edu, by visiting www.lindenwood.edu/library, or calling (636) 949-4820.
Writing Center
The Writing Center offers in-person and virtual services! Students can schedule an online or live conference to talk with a consultant; conferencing options include phone, video, email, or chat. Students may make appointments with us via WCOnline. Students may access additional writing resources available 24/7.
Tutoring
Students can access online tutoring 24x7 from www.Tutor.com. Online tutors are available in a variety of subjects to work with students. Students may submit completed drafts of writing assignments to Tutor.com for detailed, personalized feedback. Students may access online tutoring through Canvas. Students are also encouraged to contact their teachers for guidance and support as well.
Career Services
The Center for Engaged Learning will continue to support students and alumni through both in-office and virtual formats. Please reach out directly to your Career Strategist by email or
careerservices@lindenwood.edu for further assistance.
Technical Support
The Help Desk serves as the single point of contact for all information technology services, including computer, applications, network, audio-visual, email, and telephone services.
The IT HELP DESK is available 24x7 to all students.
Ticket Requests can be submitted 24/7 via e-mail: helpdesk@lindenwood.edu
Disability and Accessibility Services
The guiding philosophy of Lindenwood University is to make programs and resources as accessible as possible to all students. The manager for student support and accessibility acts to ensure the accessibility of programs and assists and supports students who may need support. Students who need assistance with accessibility or accommodation for certified disabilities should contact the student support and accessibility manager at (636) 949- 4768.
Students are encouraged to serve as their own advocates and to be responsible for obtaining special services offered by the university. If the manager is unable to satisfy a reasonable request, that request may then be directed to the office of the director of academic support services.
Wellness and Counseling
The Student Counseling and Resource Center (SCRC) is open 8:00 a.m. – 5:00 p.m. Monday – Friday and available over the phone and online. Some restrictions apply to students residing outside of the state of Missouri. Please contact the SCRC at (636) 949-4541 for more information.
Student Online Academic Resources
The Student Online Academic Resources (SOAR) team is available for all online students for support and guidance during their academic journey. The SOAR team provides academic mentoring, dispute resolution, and assists students with achieving their learning goals and objectives.
Student Advising and Support Services (SASS) and Student Ombudsperson
Students who experience problems of any type are encouraged to contact the Office of Student Advising and Support Services (SASS). SASS assists students in the resolution of obstacles that impede academic progress. SASS staff can assist with inter-office facilitation, institutional guidance, academic mentoring, and dispute resolution. The Director of Professional Advising also works as a liaison between students and other university offices and serves as the official university-student ombudsperson. Contact SASS at sass@lindenwood.edu or (636) 949-4699.